Frequently askedquestions.

Apply 2–3 pumps to clean face and neck, morning and evening. Follow with moisturiser, and apply sunscreen during daytime use.

It is dermatologically tested and suitable for all skin types, with ectoin, panthenol and ceramides to help soothe sensitive skin.

Used morning and evening, a 30 mL bottle lasts around five to six weeks.

Store below 25°C and out of reach of children. The airless pump protects the formula from air.

Please ask your doctor before using any new skincare during pregnancy or breastfeeding.

Scan the QR code on your authentication card, or enter the bottle number and code on our verify page.

Swiss formulated and made in Switzerland.

Across Oman, the GCC and worldwide. See shipping & returns for rates and times.

Visa, Mastercard, Apple Pay, Google Pay, bank transfer and — in Oman — cash on delivery.

Unopened products can be returned within 14 days of delivery.

Save 10% with delivery every 8 weeks. Skip, pause or cancel anytime from your account.

Choose online (30 min) or in person in Muscat (45 min), select a date, and the concierge confirms within one working day.

Our complimentary membership: rewards, exclusive access and early launches. Learn more.